State Farm® Insurance Agent Hera Tong Gutierrez

"Kenny was so helpful, walked me through my various auto options, it was great being able to speak to a "human" and not a chat bot. Thank you, Kenny, for your patience and help."

"I had an excellent experience working with Hera Tong Gutierrez at State Farm. She is incredibly knowledgeable, patient, and genuinely cares about making sure her clients understand their coverage and feel confident in their decisions. Hera took the time to explain all my options clearly, answered every question thoroughly, and made the entire process smooth and stress-free. It's rare to find someone who is both highly professional and so warm and approachable. If you're looking for an insurance agent who is responsive, trustworthy, and truly has your best interests at heart, I highly recommend Hera Tong Gutierrez at State Farm."

"Kenny assisted me with explaining my current plan and monthly payment. He is professional, knowledgeable, and explains the services with exceptional communication. He listens to your concerns and he is patient with you during the process as you ask your questions. His transparency about the process creates a trusting partnership with his clients. I 100% recommend this location if you are looking for people who care and are honest with their approach."

"Hera is a great agent in helping her client's need and a problem solver. Thank you, Hera!"

"I am so happy with Hera and her teams service! Happy to recommend to friends and family!!"

"Hera and her team are amazing. Always a great experience, quick and easy. We recommend them to all our friends and family."

"I am very happy to be a State Farm client! Their service has been exceptional! I Recommend them to all my friends and family!"

"Hera is very knowledgeable and always available."

"I was helped very well everything went good thank you"

"Yvonne went above the call of duty to assist me with my Renters Insurance. She helped me keep my policy and went directly to the Underwriters to avoid my policy being cancelled unnecessarily. What a great person to have on staff , you don't find Customer Service like this very often anymore !"

"Kenny just helped me add a car to my insurance policy. He was so kind and helpful and got us the best price!"

"We called to change my nephew’s motorcycle insurance. Kenny answered the phone and was extremely helpful. He was knowledgeable, professional and very kind. He explained the process and patiently answered our questions. He sounded like he was happy to help and asked if he could help us with anything else. Kenny made this a very pleasant business experience, making one want to continue doing business with this agency."

"Don’t know who Hera guterraiz is But the people that take care or me are Kenny and Yvonne and they answer all my questions and always get back to me I can always count on them"

"Hera and team are knowledgeable and always willing to help. They’re one phone call or email away and respond fast. You can’t do any better then this team."

"Fantastic customer service!! All my questions and concerns were addressed and quotes were emailed over promptly. Most definitely would recommend!!"

"Hera and her team have been phenomenal! They are all very knowledgeable about insurance and how to handle different situations. Specifically, Yvonne has been so helpful. My entire family and many of our friends fully trust her for every situation, and she is very responsive and extremely knowledgeable. Her professionalism, honesty, promptness, and ability to go above and beyond to truly help others is something that truly stands out, and I can't recommend her and the rest of the team enough."

"Always really easy when working through the phone, service was really helpful and straight to the point."

"I highly recommend Kenny as an insurance agent. My whole family has trusted him with our auto insurance, and he has always been very responsible and reliable. When my brother’s car was stolen, Kenny was incredibly patient and professional in explaining the process and helping us handle the insurance claim smoothly. He currently manages the insurance for all four of our family’s cars, and we couldn’t be happier with his service. Kenny is a trustworthy and dependable young professional, and I 100% recommend him to anyone looking for an insurance agent．"

"I had a great experience working with Kenny on my insurance policy. He is knowledgeable, patient, and took the time to explain all my options clearly. His guidance made the process smooth and stress-free. I truly appreciate their professionalism and support—highly recommended!"

"Hera and her team have been handling all my insurance needs for almost 30 years. Unbelievable service, quick, prompt and always there to discuss the best way to handle all my insurance needs! I would give them 10 stars if I could!"

"Kenny Ying has been super great. He's been extremely responsive and helpful. He makes dealing with insurance providers extremely easy and the reason why I stick with State Farm. I would send him an email/text and he would understand what I would need instead of going in circles. There has not been any miscommunication so far. Thank you Kenny for being extremely helpful and responsive. Keep up the good work and I'll be your customer forever!"

"Hera Tong Gutierrez has the best team! Especially Maribel has always gone above and beyond to help me and my family. She truly cares and gives her all always!"

"Sure! Here's a polished 5-star review you can use or modify: --- ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Hera at State Farm! I cannot recommend Hera highly enough! From start to finish, she provided exceptional customer service, demonstrating the perfect blend of professionalism, patience, and genuine care. Hera took the time to listen to my needs, explained my insurance options clearly, and helped tailor a plan that was both comprehensive and cost-effective. What truly set her apart was her expert financial insight—she walked through not only my insurance policies but also how they fit into my long-term financial goals. I left our meeting feeling informed, confident, and well taken care of. If you're looking for someone who truly goes above and beyond, Hera is the State Farm agent you want on your side!"

"Top-Notch Auto Insurance with Exceptional Service from Kenny I recently experienced a total loss with my vehicle, and while the situation was incredibly stressful, working with Kenny at State Farm made all the difference. From the beginning, he handled everything with professionalism, clarity, and a steady sense of care that truly stood out. Kenny took the time to explain each step of the process, answered all my questions with patience, and kept me updated without me ever having to chase things down. He was not only knowledgeable but also incredibly kind throughout the entire ordeal. Thank you, Kenny, for going above and beyond. State Farm is lucky to have you."

"True and Honest Review for Hera Tong, State Farm Agent We have been loyal clients of Hera Tong for over 20 years, and our continued relationship is a testament to her genuine helpfulness and professionalism. Hera consistently goes above and beyond in explaining the insurance products offered by State Farm, ensuring that we fully understand our options and coverage. Her dedication, integrity, and care have made a lasting impression on us, and we are truly grateful for her service. We sincerely wish her continued growth and even greater success as she thrives with the company."