State Farm® Insurance Agent Hera Tong Gutierrez

"Sure! Here's a polished 5-star review you can use or modify: --- ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Hera at State Farm! I cannot recommend Hera highly enough! From start to finish, she provided exceptional customer service, demonstrating the perfect blend of professionalism, patience, and genuine care. Hera took the time to listen to my needs, explained my insurance options clearly, and helped tailor a plan that was both comprehensive and cost-effective. What truly set her apart was her expert financial insight—she walked through not only my insurance policies but also how they fit into my long-term financial goals. I left our meeting feeling informed, confident, and well taken care of. If you're looking for someone who truly goes above and beyond, Hera is the State Farm agent you want on your side!"

"Top-Notch Auto Insurance with Exceptional Service from Kenny I recently experienced a total loss with my vehicle, and while the situation was incredibly stressful, working with Kenny at State Farm made all the difference. From the beginning, he handled everything with professionalism, clarity, and a steady sense of care that truly stood out. Kenny took the time to explain each step of the process, answered all my questions with patience, and kept me updated without me ever having to chase things down. He was not only knowledgeable but also incredibly kind throughout the entire ordeal. Thank you, Kenny, for going above and beyond. State Farm is lucky to have you."

"True and Honest Review for Hera Tong, State Farm Agent We have been loyal clients of Hera Tong for over 20 years, and our continued relationship is a testament to her genuine helpfulness and professionalism. Hera consistently goes above and beyond in explaining the insurance products offered by State Farm, ensuring that we fully understand our options and coverage. Her dedication, integrity, and care have made a lasting impression on us, and we are truly grateful for her service. We sincerely wish her continued growth and even greater success as she thrives with the company."

"My family and I have excellent experiences working with Hera. She is incredibly responsive, patience and helpful. Hera takes care of our family's cars, homeowners and life insurances. Hera worked within our budgets and needs. I highly recommend Hera and her teams to anyone looking for an insurance agency that puts customers first!"

"Yvonne from the State Farm team is one of the most approachable and friendly agents I have worked with, which made the experience smooth and comfortable. She has been patient and professional throughout our interactions, especially with the car issue we had. Yvonne clearly understands the process and explains everything thoroughly, allowing me to make informed decisions. She made sure everything aligned so that we have the coverage we need. I highly recommend Yvonne and State Farm for their excellent service!"

"Kenny gave us stellar customer service! He answered all our questions and concerns with patience and was very professional. We cant thank him enough!"

"Hera has been our agent for many years now. She's always there to answer any questions we have on our policies. She takes her time to explain things and always gets back to us if she doesn't have an immediate answer. We are grateful to have her as our agent."

"Had some questions concerning specific topics regarding my vehicle and concerns about an old policy. I spoke with Yvonne and she answered all my questions/concerns in a professional and efficient manner. Top points. Job well done."

"They have really good agent that understand what we need. And good customer services"

"Great team to work with. All about professionalism and working for the client with care and compassion"

"Hera and her team are always super helpful. She is patient, professional and responsive. I highly recommend her to everyone."

"Appreciate Jack Ye prompt response on our request. Thank you!!"

"She is good and very responsible with all my needs !"

"Kenny Ying is 5 stars all the way his customer service, politeness, attentive to detail! Thank you for helping myself and my family. Appreciate you mahalo"

"The staffs at this office are always patient and helpful and always addresses my concerns with 100% satisfaction, highly recommend!"

"Kenny has been extremely helpful in answering my questions re an auto policy which was recently transferred from another State Farm agent."

"Super friendly and easy to work with. Changed insurance companies when our original policy went up and they had better pricing. Don’t regret the switch at all. Everything went smoothly and they answered my questions without any issues! Very informative and helpful all the way. I would recommend them without worries!"

"I am very happy to be a State Farm client! Their service has been exceptional! Maribel is always friendly and professional. I Recommend them to all my friends and family!"

"Very helpful and always returns calls and emails promptly. We highly recommend Hera and her excellent staff."

"Recently called to get a quote to compare to other companies. I was impressed by Kenny's patience and thoroughness. I called back and spoke with a few other agents when Kenny was unavailable and each person provided really great customer service and overall provided an extremely positive experience."

"Fantastic customer service!! All my questions and concerns were addressed and quotes were emailed over promptly. Most definitely would recommend!!"

"Kenny is quick to respond to inquiries and is very helpful."

"Called needed some info very quickly. Very fast, friendly and helpful response when needed the most. Glad to have them as my agent . A+ staff"

"I really can't say enough good things about Hera and her staff. Starting with times I run a comparison quote and they come out on top EACH time. to calling their office with a road side urgent problem and They went so far as to arrange the assistance(not their job). To discussing the unavoidable insurance increases directly and not "sugar coating it" To reminding us about important life events they might be able to help with To being made to feel like a person they value in every interaction. I feel protected and confident that we are not being taken advantage of in any way. What a relief to not have to worry about this important aspect of our finances. Thanks Hera! Here's to 10 more years of being your client."

"She responds so quickly to all questions and inquiries. Courteous and knowledgeable. Thank you for the excellent service."